About the Role
We are looking for a detail-oriented Client Service Phone Operator to join our team. This is a part time role (12:00 p.m. – 5:30 p.m.) with the ability to work remotely.
- Answers busy phones on a digital telephone system.
- Assists callers in identifying needs and routes calls appropriately.
- Takes detailed messages regarding client’s IT support issues.
- Dispenses general information about the company to callers.
This job is for you if:
- You have a pleasant phone manner and good communication skills.
- Like working independently with little supervision.
- You are dependable and have great attention to detail.
- You have prior experience in a call center or receptionist role.
- You have a calming demeanor.