Get the IT Support You Need – When You Need It
When you need IT support, it’s important that your issues get addressed quickly. Waiting for hours or days to talk to someone who knows what they’re doing is, unfortunately, an all too common experience in the IT support world. All IT support companies say they have great people (and they probably do) – the $64,000 question is, can you get in touch with them when you need to? As a client of Flexible Business Systems, we guarantee that you’ll always get the IT support you need when you need it. Here’s why:
We Specialize in Supporting Businesses
Running a business is hard. When your systems aren’t working properly, it’s even more difficult. Our goal is to make information technology easy for businesses with 5 -100 employees. We’ll make sure that your systems are running smoothly, all of your information is secure, and your data is properly backed up. The result: less stress for you, and happier, more productive employees.
You’ll Always Get A Qualified Person on the Phone
Our Long Island based client support team is big enough (128 people) to provide coverage 24/7. Your calls will always be answered by a live technical person who will assess your situation and will connect you with someone who will be able to resolve your issue.
We’re A Local IT Support Company
Because we’re centrally located on Long Island, it’s easy for us to visit your office when going on-site is the most efficient and painless way to fix your issue. While it’s true many issues can be resolved remotely, in some cases it’s much easier for you if we just jump in the car and head over to your office.
There are so many skills required to implement, maintain, and support information technology that it’s impossible for any one person to have expertise in all of them. That’s why we’ve built a team that has many years of experience working with a wide variety of hardware and software. Our people are trained and certified by the top IT companies in the industry.
You’ll Have a Dedicated Point of Contact
As a client of Flexible Systems, you will have a dedicated team that understands your business and is familiar with your technology. This means you won’t need to waste time re-explaining your situation when you need IT support.