IT Support for Businesses
on Long Island

IT Service with a Personal Touch

When the technology you use isn’t doing what it’s supposed to, it’s difficult, if not impossible, to do your job. That’s why our primary objective is to prevent problems before they happen. Of course, if you do encounter a problem, we’ll work diligently to get you up and running quickly.

IT support you can count on.

Having a great attorney or experienced accountant can make all the difference in the world for your business. The same holds true for your IT support company. As professionals, our job is to make sure you’re doing things the right way and, more importantly, that you’re doing the right things. Our team has the knowledge and experience necessary to keep your systems running smoothly and to provide your company with world-class IT services.

Get your problems resolved quickly.

Issues vary in severity from minor inconveniences to significant outages. And true to Murphy’s Law, they usually occur at the worst possible time. Regardless of the time of day or severity of the issue, our responsibility is to resolve issues quickly. To accomplish this, we make sure the people supporting you are familiar with your business, have the right skill set, and the right mindset.

Work with people that have a service mindset.

Theodore Roosevelt said it best. “People don’t care how much you know until they know how much you care.” The sad truth is that many IT support people don’t care. Ours do. That’s because we train our people to use our core values as the foundation of how they work. We will always treat you as if you were family, own the results of our actions, and strive to provide you with an effortless experience.

Work with people that are familiar with your business.

We’ll get to know you, your business, and the hardware and software you use. This intimacy will streamline all interactions. It also puts us in a much better position to provide insight into how you could use technology to solve problems and create opportunities for your business.

Reduce downtime.

Downtime sounds great if you’re planning a vacation, but for your business, downtime is a disaster. To minimize downtime, we’ll design your network correctly, keep everything up to date, monitor for anomalies, and resolve issues before they cause problems.

Benefit from our technology experience.

Our IT support specialists have many years of experience helping people use technology. Our knowledge is fueled by being exposed to a wide variety of hardware and software that our clients use to run their businesses. Each experience adds to our collective knowledge and puts us in a better position to help you.

We love our clients, they love us back!

"Your team and systems are awesome. Great work at the help desk and with the account folks. We're raving fans at CM Richey. Cheers to Flexible Systems! "
Chris
CM Richey Inc.
"I just wanted to let you know that Chris has been awesome and amazing to work with. The response time is what I expect and most issues get resolved really quickly. So kudos to you for getting us here."
Paras
SoftWorks AI LLC.
"Just wanted to send over a big 'THANK YOU!' to you and the team for the great work today. You guys did a great job getting us back online as quickly as possible under challenging circumstances."
Craig
MID-SHIP Group LLC
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Long Islanders Work Here
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Years in Business
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Aggregate Years Tenure at Flexible