Get the IT Support You Need – When You Need It
When you need IT support, your issues must get addressed quickly. Waiting for hours or days to talk to someone who knows what they’re doing is, unfortunately, an all too common experience in the IT support world. All IT support companies say they have great people and they probably do, the $64,000 question is, can you get in touch with them when you need to? As a client of Flexible Business Systems, we guarantee that you’ll always get the IT support you need when you need it. Here’s why:
We Specialize in Supporting Business Technology
Running a business is hard, and when your systems aren’t working correctly, it’s even more difficult. Our goal is to make technology easy for you. We’ll make sure that your technology is running smoothly, your information is secure, and your people can do their jobs — the result: less stress for you, and happier, more productive employees.
We’re Based on Long Island
We do not offshore work or use subcontractors. Our entire IT support team consists of full-time technology professionals who work out of our 40,000 square foot facility in Hauppauge, New York. Our location puts us within a one hour drive to most of the New York Metropolitan area and provides easy access to major airports.
You’ll Always Get Qualified People on the Phone
Qualified technical support people will always be available to help you. All inbound inquires will be triaged and assigned to an engineer that will be capable of resolving your issue quickly.
There are so many skills required to implement, maintain, and support technology that one engineer can’t have expertise in all of them. That’s why we built a team that has many years of experience working with a wide variety of hardware and software. Our award-winning IT support team is trained and certified by the top technology companies, including Microsoft, HP, Dell, Sophos, and Citrix.
You’ll Have a Dedicated Point of Contact
As a client of Flexible Systems, you’ll have a dedicated team assigned to your business. Your team will understand your business and be familiar with the technology you use. You’ll never have to waste your time re-explaining your situation to a support person that isn’t familiar with your business or your technology.