15:26 08 Jan 18
We have been working with Flexible for many years now and i could not be happier with their service and professionalism. Having them monitor our network and systems lets me focus on other aspects of my job, but when i do have issues they are a quick phone call or email away to help which is very important to keep us up and running.
13:12 08 Nov 17
Flexible is the best IT company that we have used ever. They are very attentive and all of their techs have a knowledge base of our company before we call so they can more easily fix our problems. Their support is available 24 hours a day and we have needed it at 5am and without avail, they were always ready to help with a live person on the phone. we never have to wait long after putting in a ticket to get a solution to our problem and they have a great advanced team that will really dive in to any advanced issues we are having. we are a small business and they've really helped us grow exponentially with their support and guidance. I have and would highly recommend them to anyone looking for a solid company that is always available to support you.
13:46 05 Oct 17
Our firm has been working with Flexible for over a decade now and their staff and solutions have been integrated as a seamless part of our IT operations. They are available to us 24/7 whenever any problem arises that our internal staff cannot handle. They also meet with us on a periodic basis throughout the year so that we can proactively avoid future problems and keep up with the ever-changing IT and cyber world. Flexible is a first rate organization and now a very valuable part of our team.
20:47 19 Sep 17
My company has been doing business with Flexible Systems for over 2 years now as my primary IT source. Having Flexible Systems only a phone call away is the same as having an in house IT department. The response time is quick and their expertise is off the charts. Flexible is constantly reviewing and improving our infrastructure with cost and efficiency as their driving force.
Next Wave Capital Admin
14:52 05 Jan 18
Excellent help, they always fix the problem in a timely fashion. Must also say they have great hours of operation for a tech support company.
17:50 17 May 18
Great company to work with as a vendor. They are clearly a sophisticated business and their people are intelligent, efficient and problem solvers. Always a pleasure working with them.
Foos Fire, inc
17:37 21 Jan 19
My team at Flexible (Frank/Dave/Victor) have been instrumental in keeping my entire network stable, clean, and continually ready for growth. Any issues that arise are typically resolved before I even know there IS an issue. Flexible has many levels of expertise and they utilize their technicians accordingly to keep costs down while maintaining prompt and effective resolutions. For someone formerly in the IT field, I am very hard to please in this area, however I've grown to trust them from day 1 and 100% recommend them in any capacity for any technology solutions!
SASI LONG ISLAND SASI
17:55 15 Jan 19
We worked with flexible on our non-profits website and we are very pleased. Wonderful and patient to work with and really helped our vision come to life. Worked with various staff members and all easy to work with and get back to me very quickly to assist. Highly recommend.
02:27 30 Apr 19
Flexible Systems provides outstanding tech support. The team is knowledgable and dependable. Rick Rotsch has ‘saved the day’ so many times, making himself available at a moment’s notice––quite literally. They go above and beyond: holding equipment for us, installing computers on a day's notice, taking meetings on weekends. All around a solid tech support company that I am happy to recommend.
17:11 04 Jun 19
We are a small family-run business that has been a client of Flexible Business Systems (FBS) for over 25 years. They were the first to introduce us to technologies that allowed our business to grow in the new computer age. They still continue to do so, always proactively offering us technological advice and plans for the future that will support our present and future business needs. A personal FBS team meets with us regularly to insure that our technology is up-to-date and appropriate for our company’s operation and future growth. They are qualified and experienced in a wide variety of software and hardware. In regard to IT support, we’re assigned a specific technical team who offers us a fast response time and are knowledgeable and quick to resolve our issues. We wouldn’t have remained a client of FBS for all these years had we not felt that they were keeping the growth and condition of our business’s technology at the optimum level for our requirements.Lew Friedman, PresidentTamperproof Screw Co., Inc.
Community Care RX
17:09 01 May 19
Flexible Systems does a great job managing our network and pharmacy technology.
Flexible has a knowledgeable staff that is always willing to assist in any way. I always get one-on-one attention.
Kevin Valenti, Brookhaven Memorial Hospital
Flexible offers us great customer service… They help us set standards and have a strong knowledge of what we need… We can always count on Flexible.
Michele Koch, Winthrop University Hospital
Flexible gives us great service and support. They maintain a proactive approach and are always willing to help us find better ways to do things.
Rich Rinck, Catholic Health Services
We have built a trust between [our] organizations where we view Flexible more as employees and not a vendor. Flexible is extremely reliable and dependable.
Joe Savarese, Methodist Hospital
As healthcare providers who were transitioning from paper to EMR- Flexible was there with us at every turn. No matter what we asked of them, the whole team had our back. Every bump in the road was handled with courtesy and professionalism. Hiring Flexible as our IT company was by far one of the smartest decisions I’ve made as practice manager.
Dorothy ThomasSuffolk Pediatric Associates
Flexible has been instrumental in the growth of our small business in the past year and a half. They take the time to listen to our business needs and works within our time frame and our budget. Flexible is always very responsive and helpful when we reach out – all with a great attitude.
Valentina VarricchioCPAVirtuoso Healthcare Communications