Members of the IT staff at a Long Island hospital spent a large part of their day fixing and maintaining their fleet of 500 computer carts. Every day a cart would need service, or an upgrade, and every day the IT director had to take one of his people away from their core responsibilities to do the work. Besides losing that person’s time for the day, the department was in a constant state of disarray because of all the tools and parts lying around. Recently, battery upgrades needed to be done on about 150 of the carts. Having finally had enough, the IT director brought Flexible Systems in to install the batteries. Using us allowed his staff to concentrate on their regular support work, and they now use us for all the support work on their carts.
20 January 2012