IT Support Specialist Level 1

28 January 2020

IT Support Specialist Level 1

Website Troubleshoot & Resolve:

Client's basic end user issues.

About this Role:

As an IT Support Specialist Level 1, you’ll be responsible for responding to and remediating basic end-user issues. You’ll spend most of your time in our office in Hauppauge and occasionally visit a client’s site on Long Island.

This Job is for You if:

  • You’re interested in a carrier in IT but don’t have much experience
  • You’re interested in building your technical skills
  • You’re comfortable talking to people on the phone
  • You like to solve problems
  • You like to help people

What You’ll Need to Bring to the Table:

  • Some experience with desktop hardware and software
  • An appetite for learning new things
  • A polite, friendly demeanor
  • A passion for helping others by sharing your knowledge of technology

Required Degrees or Certifications:

We’re all for formal education, but we’re much more interested in how quickly you can learn new things. If you’re comfortable with most of the material you would encounter on the A+ certification, you are a great candidate.

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