Flexible is the best IT company that we have used ever. They are very attentive and all of their techs have a knowledge base of our company before we call so they can more easily fix our problems. We never have to wait long after putting in a ticket to get a solution to our problem and they have a great advanced team that will really dive in to any advanced issues we are having. They’ve really helped us grow exponentially with their support and guidance.
Our company has been with Flexible several years now and we still wonder how we ever survived without them. Their staff is knowledgeable and professional and always available to assist in any of our IT support needs.
Our firm has been working with Flexible for over a decade now and their staff and solutions have been integrated as a seamless part of our IT operations. They are available to us 24/7 whenever any problem arises that our internal staff cannot handle. Flexible is a first rate organization and now a very valuable part of our team.
FBS is an extension of our internal team providing additional helpdesk support, assistance with hardware implementations, backups/restores, vulnerability scan and critical patches/updates to AV, IDS, IPS, Spam, Windows and more. We consider this team of dedicated seasoned professionals to be a critical component to the smooth operation of our business.
My company has been doing business with Flexible Systems for over 2 years now as my primary IT source. Having Flexible Systems only a phone call away is the same as having an in house IT department. The response time is quick and their expertise is off the charts. Flexible is constantly reviewing and improving our infrastructure with cost and efficiency as their driving force.
Flexible’s support has been an important part of making our growth easier and without issue. They are a fantastic partner who looks at business the way we do, from the clients perspective.
I wanted to take a moment to give you some feedback on the flexible guys. You know every single time I speak with someone or they visit to do a repair/install, everyone is always so helpful! Never an attitude, never impatient, never short, just always perfectly professional and awesome. Really much appreciated and just thought I would mention it.
I’m sure you are well aware but your help desk is spectacular, very knowledgeable and courteous. Truly a pleasure.
I have to say that every single person who I have spoken with or had the opportunity to work with at Flexible has been wonderful. I had a problem yesterday that wound up in Jake’s lap and he was tireless, efficient, skilled, and wonderful to work with until the issue was solved.
WOW! That is all I can say about Jeff and the team at Flexible Systems. It’s so nice to know that my entire network is handled so I can focus on running my practice.
I have had the pleasure of working with Joe on a case and he went above and beyond. Guy is a champ and helped us immensely. Couldn’t have done it without him. By and large I feel really positively about every onsite guy Flexible sends.
I was spending an inordinate amount of time trying to resolve IT problems the employees were complaining about. Our vendor at the time would come in, fix the problem, go away, and a week later we had the same problem. I was spending more and more of my time on IT issues rather than servicing our clients. Having a system that is stable, working well, and allowing our employees to do their job and service our clients is the single biggest benefit of working with Flexible Systems.
Flexible gives us great service and support… They maintain a proactive approach and are always willing to help us find better ways to do things.
The one thing I can say about Flexible Systems is that they are proactive. We are very happy with the attentiveness of their team. Our infrastructure was growing exponentially and we couldn’t keep up with the pace. Flexible provided an IT environment without us having to dedicate internal resources.
Flexible’s helpdesk has been fantastic. Everyone has been kind, professional and works hard to get the issue resolved.
We truly appreciate everything Flexible has done for us and will continue to do for us. You guys are truly patient with all of our technical problems, and we are amazed at the fact that you all get the job done so quickly. It is much appreciated.
As healthcare providers who were transitioning from paper to EMR- Flexible was there with us at every turn. No matter what we asked of them, the whole team had our back. Every bump in the road was handled with courtesy and professionalism. Hiring Flexible as our IT company was by far one of the smartest decisions I’ve made as practice manager.
Every time we call the help desk, it’s been nothing but a pleasure to work with everyone. It’s a night and day difference between Flexible and our old IT company and we couldn’t be happier with our decision!
Flexible Business Systems has been providing us with outstanding IT related services since 2004. They built our IT infrastructure from the ground up and have been maintaining it since. We highly recommend Flexible to anyone looking for the best in IT services.
Prior to working with Flexible Systems we had problems with the computers, printers, and our network every day. We relied on our software company for support, and sometimes they would not call us back for days. Now we run seamlessly. Flexible constantly monitors the system so that when something goes wrong, they know about it before I do.
Flexible has been instrumental in the growth of our small business in the past year and a half. They take the time to listen to our business needs and works within our time frame and our budget. Flexible is always very responsive and helpful when we reach out – all with a great attitude.
Before hiring Flexible Systems, I had constant email issues. My business forces me to be on the road most days and often I’d receive emails days after clients sent them to me. Jeff quickly resolved all my email issues and now I have confidence that my emails are being sent and received without issue. I’m VERY glad we hired Flexible to support our network.
JC and Tom did a great job in San Diego and it was a pleasure working with them. We were able to solve all the issues and accomplish everything we set out to do. They were both professional and skilled and are a real asset to your organization.
We have built a trust between [our] organizations where we view Flexible more as employees and not a vendor. Flexible is extremely reliable and dependable.
I really appreciate Dave and that he is receptive to feedback and constructive criticism. I know that if I provide Dave with feedback that he will work to make changes as needed. Dave has also been up front with us and which is important so that we can improve as our business grows.
Flexible took such good care of us after Super Storm Sandy that I am even happier and more proud of our business relationship than I was before.