A Better Way to Manage Your IT
Taking care of your IT internally, in theory, seems like a good idea. However, in most cases, you’ll save money and get better results if you outsource your IT function. Don’t get scared off by the word outsourcing. If you’re using a law firm, instead of hiring an in-house attorney, you’re already outsourcing. This arrangement works great because you’ll always have access to a lawyer that has the expertise your matter requires, without having to pay the salary, benefits, and other expenses associated with full-time employees.
IT Services Provided by a Company not an Individual
Outsourcing your IT function makes perfect sense because chances are your business doesn’t need a full-time IT person. What’s most important is that your systems are operating properly and that you have a knowledgeable IT person at your disposal when you have a question or need technical support. As a client of Flexible Systems, instead of relying on an individual, you’ll have access to our team of 118 IT professionals. Collectively, our staff has a vast amount of knowledge and experience implementing and supporting information technology.
Proactive IT Managment = More Uptime, Less Headaches
As your managed services provider (MSP) we’ll focus our efforts on preventing issues. We’ll do everything in our power to reduce the number of IT issues you encounter. And when an issue arises we’ll make every effort to limit the disruption to your business. For a flat monthly fee, your managed services agreement will cover all the services required to plan, organize, maintain, and support your IT.
Our Technology Advisors will take the time to understand what your business challenges are. We’ll work with you to develop a plan to help you use technology to improve your business. We’ll also discuss what projects should be undertaken to keep your systems running at peak performance and to protect your business from risks.
Our proactive support team will make sure that your hardware and software is kept up to date with the latest patches. These fixes are an important part of keeping your systems stable and secure. Additionally, our backup team will make sure that all your data is being backed up properly. And our security team will monitor and update your systems to make it more difficult for cyber criminals to infiltrate your business.
Our Technology Managers will use a sophisticated documentation system to keep track of all your hardware, software, contracts, and service agreements. This information is useful for a variety of reasons including understanding what needs to be replaced, what agreements will be expiring, and all data you’ll need to prepare budgets. Good documentation will also help our support team resolve technical issues more efficiently.
You won’t get nickel-and-dimed. All technical issues that you encounter will be covered by your managed services agreement. Our reactive support team is available 24/7 to resolve support issues. Support is not just for technical issues. Your managed services agreement covers any help you may need with Microsoft Office or Microsoft Office 365.