Support for IT Professionals
IT Pro Help Desk Support
This is support for IT professionals. Our engineers can help you with complex multi-vendor integration and interoperability issues or support you when you are working with a technology that you are not familiar with. Our services are delivered by engineers who have real world experience working with products from Apple, Cisco, Citrix, Dell, HP, Microsoft, Novell, VMware and more.
Pre-Sales Support
When you are gathering information about what your options are, it is helpful to talk to someone who understands what you are trying to accomplish and is not a salesperson for the manufacturer. We will provide unbiased proposals that explain your options in plain English. We guarantee rapid turnaround on all proposals and quotations.
Free Technical Training
Flexible Systems provides free access to our Hands-On Technology (HOT) Lab. Our HOT Lab allows IT Professionals to get hands-on experience with any technology they are interested in learning more about. See examples of how our clients have used the HOT Lab »
Use Our Staff as an Extension of Your Staff
Many of our clients use our staff to supplement their existing workforce. We can provide the manpower you need to help you get done whatever needs to be done at your company. Check out how other IT Pros have used our staff to get things done »
Project Support
Our engineers will work under your direction, either independently or side-by-side with you or your staff, to complete your technology projects. We are available on an hourly, daily, weekly or monthly basis. See examples of project support work we have done »
Supplemental IT Services
Regardless of the size of your IT staff, there may be times when it makes sense to offload a portion of your responsibilities to our IT staff. The links below highlight some of the supplemental services we offer.
After Hours Support | Vacation Coverage | Backup & Disaster Recovery | Help Desk for End Users | 24 x 7 Network Monitoring
Break / Fix
Flexible Systems is an Authorized Service Provider for the industry’s leading manufacturers. Our engineers and technicians are manufacturer trained and certified. We can service your equipment at your place of business, or at our service facilities in Hauppauge, NY, or Marlborough, MA.
Printer Repair | Computer Repair | Hassle-Free Warranty Repairs
We have built a trust between [our] organizations where we view Flexible more as employees and not a vendor. Flexible is extremely reliable and dependable.
